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Scrapwow Help Center

Help using ScrapWow's Scrapbook Website Features and Free Downloads

Need help learning how to use ScrapWow.com and some of our free downloads? Browse through the help center categories below to find the answers to all your questions. You can also access the help center inside the member area for additional assistance.

Click here if you're looking for free scrapbook tutorials? Still can't find what you're looking for? Please feel free to email us for further support: help17 (AT) ScrapWow (DOT) com. To report a problem please email us: problem17 (AT) scrapwow (DOT) com

You can also check out Jessica's Scrapbook Blog for more information or to post a request.

Please note: many of the tutorials reference our former domain name ScrapbookYourOwnWebsite. For the most part the information remains the same so assume ScrapWow.com whenever you see this reference.

Address Book

Create Online Scrapbook

Address Book Basics. Learn how to set up your address book inside the Site Manager and how to share your ScrapWow website with family and friends using our automated tool.

Create an online scrapbook inside your ScrapWow website that you can share with family and friends. See how to select a scrapbook theme from our wide selection of professionally designed scrapbook templates.

Home Page Settings

Guestbook Settings

How to set up your online scrapbook home page of your scrapbook website inside the ScrapWow Site Manager.

This section shows how to set up and edit your ScrapWow guestbook inside the Site Manager.

Optimizing Photos

Digital Page Kits

An easy tutorial that shows you how to optimize your digital photos for sharing them on the internet - whether posting to a gallery or sharing via email.

Downloaded your first digital scrapbook kit and don't know what to do? This quick tutorial shows you the basics.

Creating Polls on Your Site

Using Quick Pages

Ask your visitors a question when they visit your ScrapWow site and keep a running toll of the answers using the Poll tool inside the Site Manager.

The fastest way to get started in digital scrapbooking is to use a quick page. And this tutorial takes out all the mystery.

How to Download a File

Download Unannounced Bonus

What to do when you want to download a zip file or have already downloaded a zip file and want to open it.

Members receive numerous Unannounced Bonuses. Here is how to download them. Digital Scrapbook Freebie.

Sharing Your Site With Family

Where's my order?

How to invite your family and friends to your Scrapwow site.

You placed an order for digital scrapbook kits and don't see the download files - where are they?

Where are my Freebies?

How to Download Zip Files

This is where you can download your free monthly digital scrapbooking kits, Unannounced Bonuses, and the freebies you get when you sign up.

How to download zip files using Internet Explorer

How to download zip files using Firefox

How to Unzip a File

How to Unzip a Zip file Using Windows XP

How to Unzip a Zip file using Mac OSX

Other frequently asked questions:

QUESTION: I need help on how to get my pictures to work on the quickpages. I have followed the instructions on 'Optimizing Photos for the Internet", but when I add the photo on to my quickpage, it is teeny tiny and when I increase the size by pulling on a corner square, my photo is just a pixalated mess. I have tried this several times with several photos and still have this problem every time. My photos look fine before I move them.

ANSWER: How to use photos with quick pages

QUESTION: Is Adobe photoshop elements a requirement to use scrapwow downloads?

ANSWER: Adobe Photoshop is NOT required to use our free digital scrapbooking downloads. You can use any graphics program that can use and manipulate .jpg and .png files. This means just about any graphics software will work. Even out of the box scrapbooking software like Scrapbook Factory, etc.

QUESTION: I have a Mac, will the Scrapwow site work for me?

ANSWER: If you run Firefox/Mozilla or Netscape [for Mac] you should have no problems with editing your site. Firefox is free and can be found here: http://www.mozilla.com/en-US/firefox/all.html. Unfortunately, our website editing tool does not support Safari or IE for MAC at this time, only Firefox/Mozilla or Netscape.

As for downloading our free kits: 99% of our freebies are zipped files. Newer Macs have a built-in utility for unzipping files. Older Macs will need something like 'Stuffit'. But once the files are downloaded they work with any graphics program that supports .jpg's and .png's.

QUESTION: How do I share my Scrapwow site with family and friends?

ANSWER: There are at least two ways to share your online photos/ Scrapwow site with family and friends.

QUESTION: After I develop a site and scrapbook pages, can I print them to put them into a album, not just have them on the web to share with family and friends?

ANSWER: This is a two part answer. All the kits we provide our members, both the free monthly and the numerous Unannounced Bonuses, are print quality 300 dpi. The websites themselves however are set up for the best online performance they can possibly be, so, while printable, they're not print quality. The website pages also contain left side navigation which might not be interesting for a paper scrapbook.

QUESTION: How do I open a pdf file - the sketchbook and quotes - after downloading them?

ANSWER: You need a .pdf reader to open a pdf. If you don't have a pdf reader you can get the most popular one, Adobe Acrobat Reader, for free by visiting this page:

http://www.adobe.com/products/acrobat/readstep2.html

Once installed you would simply go back to the download page OR to the file on your computer if you have downloaded it and click on it. The pdf reader will then open it.

You'll find more tutorials by clicking on this link: free scrapbook tutorials or by looking inside the member area. You can also learn more by visiting Jessica's Scrapbook Blog.